Creating an authentic, coherent and compelling customer experience is one of Livia Knecht's most enjoyable tasks. She is just as enthusiastic about designing the product experience as she is about customer experiences at numerous extended touchpoints. With almost 10 years of agency experience and numerous project leads in a wide range of fields and client sizes, Livia is equipped with a large backpack of expertise, from product design to graphic design, transportation design, interior design and corporate fashion.
In addition to her own project work, Livia trains trainees and supports project ideas and teaching formats at universities such as ZHdK and ZHAW. She feels that customer proximity and an understanding of the other party are the keys to success. In doing so, she always pushes collaboration in and with motivated, interdisciplinary teams.
Creating an authentic, coherent and compelling customer experience is one of Livia Knecht's most enjoyable tasks. She is just as enthusiastic about designing the product experience as she is about customer experiences at numerous extended touchpoints. With almost 10 years of agency experience and numerous project leads in a wide range of fields and client sizes, Livia is equipped with a large backpack of expertise, from product design to graphic design, transportation design, interior design and corporate fashion.
In addition to her own project work, Livia trains trainees and supports project ideas and teaching formats at universities such as ZHdK and ZHAW. She feels that customer proximity and an understanding of the other party are the keys to success. In doing so, she always pushes collaboration in and with motivated, interdisciplinary teams.