Milani combines design expertise and service excellence with empathy. Together with our customers, we define the unique character of a service using our DNA analysis method. This involves the emotional, mental, and physical levels equally.
We use this method to determine what sets a company
apart from its competitors and define clear USPs based on its points of contact with the consumer. This also involves analyzing a company’s main competitors. We combine existing strategies based on customer needs, which in turn allows us to determine a company’s unique aspects and potential across all levels.
